Our Expertise

Our Expertise

Public Safety & Technology

State & Local Government

Trusted Advisor

Our Services

Our Services

Strategy, Planning, Evaluation

Procurement & Implementation

Program Management

Our Clients

Our Clients

State Safety Agencies

County Safety Agencies

City Safety Agencies

Our Promise

Our Promise

Client-Centric Approach

Proven, Successful Results

100% Independent


911insight is a professional services firm with expertise in the planning and implementation of information systems and telecommunications technology for state and local government public safety agencies.

Our firm brings over twenty years of experience in public safety operations and technology to our engagements. We are uniquely qualified to assist with mission-critical technology projects, as well as operational planning, system procurement, project management, operational assessment, and consolidation engagements.  We specialize in management and technical consulting for public sector agencies, including emergency communications, law enforcement, fire, emergency medical services, emergency operations, public works and transportation agencies at the city, county, regional and state levels.

Our team members bring decades of professional consulting and technical communications expertise to the project. This experience covers a broad range of local government operations and diverse organizational structures.

Our projects have included statewide and regional assessments and technology planning for public safety, including 9-1-1 and wireless voice and data communications. We have also assisted in the drafting of legislative and ballot initiative language furthering the goals of emergency communications.

We are consistent contributors to the public safety community’s professional development and body of knowledge through the presentation of educational material and publications. Our consultants also participate in industry standards-setting activities and professional organizations, such as NENA, APCO, ATIS, and ESIF.

We are entirely independent, without financial relationships to vendors such as partnerships or strategic alliances, and have no other conflicts of interest. We do not sell any hardware, application software, databases, “products” or packaged services that would interfere with our objectivity or any subsequent competitive procurement.

Licenses & Certifications

Our professional staff holds licenses and certifications in numerous fields relevant to our practice areas. These include:

  • Federal Communications Commission Radio Operator Licenses
    • General Radiotelephone Operator License
    • Amateur Extra Radio License
  • Information Systems Audit and Control Association Certification
    • Certified Information Systems Auditor (CISA)
  • Institute for Certification of Computing Professionals
    • Certified Computing Professional (CCP)
  • National Emergency Number Association
    • Emergency Number Professional (ENP)
  • Project Management Institute
    • Project Management Professional (PMP)



Vendor Education

We receive educational training from vendors including:

  • AT&T
  • Cisco
  • EF Johnson
  • Hewlett Packard
  • M/A-COM
  • MapInfo Corporation
  • Microsoft
  • Motorola
  • Nortel
  • Novell
  • Siemens
  • Unisys


Professional Standards

We subscribe to the professional standards and ethics of several international organizations, including:

  • Project Management Institute (PMI)
  • Society of Telecommunications Consultants (STC)
  • Institute for Certification of Computing Professionals (ICCP).

We also comply with the applicable clauses of the American Institute of Certified Public Accountants (AICPA) Code of Professional Conduct with respect to Integrity, Objectivity, Independence, Due Care, and the Confidentiality of Client Information. In all cases, we only undertake assignments for which we are well qualified and have relevant experience.