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Our project experience and professional education has enabled us to become familiar with the technologies and approaches currently implemented in public safety communications and information systems. This expertise includes the following technologies:

?Computer Aided Dispatch (CAD)
?Automatic Vehicle Location (AVL)
?Geographic Information Systems (GIS) and Mapping Applications
?System Status Management (SSM)
?Emergency Medical Dispatch (EMD)
?Enhanced 9-1-1
?N-1-1 Implementations (3-1-1, 5-1-1, 7-1-1)
?Pathways and 3rd Party Private Call Centers
?Alarm Company Central Stations
?Central Station Alarm Confirmation and Digital Imaging
?Intelligent Transportation System (ITS) Initiatives
?Automatic Call Distribution (ACD)
?Interactive Voice Response (IVR) Systems
?Digital Recording Systems
?Workstations and Console Furniture
?Private Branch Exchange (PBX) Location Information (PS-ALI)
?Cellular, PCS and 3G Wireless Communications
?Wireless Call Routing Gateways
?Voice Over Internet Protocol (VoIP) Telephony
?Text-to-Voice Applications
?Telecommunications Devices for the Deaf (TDD)
?Computer Telephony Integration (CTI)
?Central Office and Tandem/Selective Router Architectures
?SS7/Advance Intelligent Network (AIN)
?Local Area (LAN) and Wide Area Networks (WAN)
?Conventional and Trunked Voice Radio Technologies
?Propagation Analysis and Coverage Modeling
?Wireless 9-1-1 Location Technologies (handset and network-based)
?Mobile Data Applications
?Wireless Transport Technologies
?Commercial Provider Networks
?Voice and Digital Paging
?Station Alerting and Remote Signaling
?Outbound Dialing and Emergency Notification Systems
?P25 Digital Communications and Interoperability Standards
?Microwave and Spread Spectrum Communications
?State and National Message Switching Networks
?Records Management Systems for
   -Law Enforcement
   -Criminal Justice
   -Fire
   -Emergency Medical Services
   -Jail and Detention Management
?Field Reporting
?Standardized Reporting Requirements (UCR/NIBRS, NFIRS, GJXML, etc.)
?Document, Photo and Fingerprint Imaging Systems

911Insight.com ?2008
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